How to cancel my account?

Learn about the process and rules for account cancellation here at

🚨 Mandatory step:

Make sure your wallet will not receive cryptocurrencies before completing the procedure. Digital currency transactions cannot be canceled or reversed!**

Canceling your account must be done via the Customer Support chat therefore:

  1. Login to your account;
  2. Click in the User icon;
  3. Click on the Support to open the chat window and send us a message regarding the cancellation of your account.